Covid 19/Coronavirus Update:

 

11 May 2020

Yesterday saw the Prime Minister make a statement with regards to the forthcoming changes to the ‘Stay at Home’ rule.  We felt that this statement was a little confusing if nothing else. 

Therefore, we want to update you with what is happening at our showroom and to keep you in the picture.  Currently, showrooms and small retail outlets like ours are not permitted to reopen at this stage, however, manufacturing companies are beginning to make a return to work, albeit with reduced staffing and reduced output. 

We have been in constant contact with many of our suppliers and some have already advised us that they are planning a phased return to production starting on 18th May.  However, to comply with the distancing policy this will mean that they will be operating with a reduced staff, which in turn will mean a reduced output.  Their plan is to, hopefully, build stock levels up while the showrooms have to remain closed so that when we are able to re-open our showroom many items will be available for despatch.

Our hopes are that we will be able to reopen our showroom from 1st June 2020 and this is what we are currently aiming for.  We have already begun to put in place return to work strategies including a hygiene station as you enter the showroom.  We will need to limit the number of customers permitted into the showroom at one time and this may be done by having a pre-booking appointment system in place.

Where it is necessary for us to carry out home visits for the purpose of installation work, servicing and quotations, we will have to implement strict guidelines for maintaining distances, this could include things like our fitters wearing face masks and gloves and for you to stay in another room whilst work is carried out.  This will all be sorted on our return to work to ensure that we protect ourselves and of course our clients.

We would like to thank you for bearing with us during these unprecedented times and we look forward to getting back to work as soon as we are able.

Please stay safe and we will be in touch again soon when we have more information to share with you.  Mark and Sarah

 

Website_Design_NetObjects_Fusion

Burning Sensation Grimsby Ltd

Grimsby’s Premier Fireplace Showroom

Armstrong Street, West Marsh Industrial Estate, Grimsby, N E Lincolnshire.  DN31 1XD

Tel: 01472 351651   Email: sales@burningsensation.co.uk